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SUMMERVILLE, S.C. (WCSC) - People living in the Summers Corner development are reaching out to representatives and federal post office officials for help with persistent mail delivery issues.

Packages delivered a few days late or a letter arriving a few houses down aren’t the only problems plaguing those who live in the Summers Corner development.

Christy Hurley has lived in Summers Corner since 2022. She says she understands a few weeks of understaffing and a misplaced item occasionally, but her service has been inconsistent for a year.

“We started noticing certain things missing such as debit cards, credit cards, we would have to call those companies and say can you just send a new one? That’s when I started to get nervous because that’s personal information,” Hurley says.

Talking with neighbors, a few people thought it seemed like a community-wide issue. Damone Walsh is one of the residents who helped create a tracking system to get a sense of what is going on.

Over a 90-day period, people living in Summers Corner contributed to a neighborhood-wide spreadsheet tracking mail mishaps. They range from missing tax documents and cards with money, to empty packages left in mailboxes. Their recordings found about 100 issues.

“Frankly, we were surprised. I mean over just during that 90 days, 78 days of actual mail service, at least one to two people were having mail problems every day, every single day and just in our community,” Walsh says.

The spreadsheet creators believe their numbers may be underreported as well. The neighbors sent letters to South Carolina representatives Graham, Scott, Mace and Clyburn, as well as the U.S. Postal Inspection Service and Inspector General.

“It just makes us think that there’s something systemic as opposed to individual problems. I mean, it may be both, but ultimately, I mean, let’s, let’s get it fixed,” Walsh says.

Walsh and Hurley say the postal service will often respond to an individual complaint, citing they are understaffed, or contractors are doing the deliveries.

“Everybody expected and was willing to accept if it’s a couple days off, well, that just makes sense. There’s a lag between whenever they scan it and whenever they deliver it, but then it went on for days, weeks and then just never just never delivered,” Walsh says.

Hurley says she’s gotten to the point that she doesn’t trust the service when it comes to important deliveries.

“We just sent out notices for my college daughter’s graduation and I had to inform all of our family. I said, Look, we’re having so many issues, I would prefer you not send money, gift cards, anything like that in the mail,” she says. “We got a graduation announcement for my sister and the back was torn open. And I said this is getting a little crazy.”

Walsh says the group decided to reach out to their representatives because USPS is a federal service, they need help getting answers from.

“We have a right to expect mail service. It’s embodied in our in our laws. And several people have reached out to the Postal Inspector and the postmaster and complained repeatedly and got nothing, just no result,” Walsh says.

Representative Nancy Mace’s office provided the following response to the community letter:

We’ve gotten a few inquires about this post office and have talked with our postal contact in Columbia. Their response has been that a lot of post offices, including this one, are experiencing staffing shortages and significant slowdowns. They are looking into it though so I’ll add in your inquiry to the others we’ve sent – will help us build the investigative case against them so the PS will have evidence to help find solutions to the issues.

Senator Lindsay Graham’s office also responded asking for more information from Walsh, who submitted the letter.

“We all recognize and believe that most of the Postal Service employees, they just want to do a good job, but it just makes us think that there’s something systemic as opposed to individual problems. I mean, it may be both, but ultimately, let’s get it fixed,” Walsh says. “I think consistent delivery, and I think a component would also be responsiveness from the leadership from within the Postal Service is what we’re looking for.”

The United States Postal Service provided the following statement:

The Postal Service strives is working hard to provide the best possible service to our valued customers. We apologize for any mail services issues that may have been experienced by customers living in the Summer’s Corner community. Some of the proactive steps we’ve taken in Summerville, SC include hiring additional personnel, as well as making staffing adjustments. Local management at the Oakbrook Post Office will continue to work with customers in Summer’s Corner to ensure every effort is being made to meet or exceed their expectations. We urge any customers with concerns or questions about their mail delivery service to contact the Postal Service immediately so that we can look into and resolve those concerns promptly. Customers have a variety of options for contacting the Postal Service, including contacting their local Post Office, calling 1-800-ASK-USPS (1-800-275-8777), or visiting our website.

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As the Charleston area continues to grow and attract more residents, so does the need for food and the vendors who provide it.

No fewer than 12 new grocery stores are in the works across the Lowcountry, including plans to tear down and replace one store on site and relocate two others.

Around Charleston, the population boom — now expanding at an average net daily rate of 36 residents, according to the latest update — keeps fueling competition among supermarket chains that are angling to be as close as possible to the proliferating housing enclaves that keep their cash registers ringing.

That's about 13,300 new residents each year spread across Charleston, Berkeley and Dorchester counties, with many of the newcomers settling on the fringes of the growing region, especially in large-scale developments in Goose Creek, Moncks Corner and Summerville.

The three counties saw a 20 percent population surge over the past decade to a combined 830,000 residents, according to the Charleston Regional Development Alliance.

Competing grocery chains closely analyze the numbers to decide where to set up shop.

By one measure, a general rule for a full-service supermarket of 40,000 square feet or more to be viable is to have 10,000 residents, or about 4,000 rooftops, within a 20-mile radius. If there's competition in the market, the required number of residents is higher and vice versa for an area with no rivals.

Berkeley bound

Near Summerville, North Carolina-based Harris Teeter and competitor Publix of Florida are building stores on Nexton Parkway, across the street from one another, to serve the developing 5,000-acre Nexton community, eventually home to nearly 19,000 residents.

Both are set to be completed this year in the Berkeley County development, with Harris Teeter set to open in the spring and Publix likely welcoming customers by mid-year, according to Nexton spokeswoman Cassie Cataline.

On the opposite side of Nexton, Lowes Foods of North Carolina plans to build a new supermarket on North Creek Drive, across the street from the Cane Bay development.

It will anchor a retail center on the corner near fast-food restaurant McDonald's. Look for an opening possibly in 2025, according to property owner and Charleston businessman Eddie Buck.

A little farther to the east, Publix also plans to anchor a corner shopping center at U.S. Highways 176 and 17A in Carnes Crossroads, a 2,300-acre mixed-use housing development that could accommodate about 11,000 residents at full buildout. Like Lowes Foods, it is expected to open in 2025, according to a Publix spokesman.

Cartload of competition

Southwest of Summerville, another Publix could begin construction in 2025, based on bidding documents last fall that show a 51,454-square-foot store slated for a 10-acre site on Beech Hill Road, across from the planned 8,000-home Summers Corner community.

The 7,200-acre mixed-use community with schools and shops has about 1,200 homes sold and another 250 under construction, according to Jason Byham, division president at Lennar, the homebuilder that bought the tract for more than $26 million in 2018.

In Mount Pleasant, three new grocery stores are in the works.

The Fresh Market of North Carolina plans to take over the 26,000-square-foot site discount grocer Lidl abandoned before moving in at Bowman Place Shopping Center at Bowman Road and Johnnie Dodds Boulevard.

SUMMERS CORNER, SC (WCIV) — Imagine a real Hallmark Movie.

That's what a Summers Corner home looks like this holiday season. It's the type of decked-out holiday display to immediately catch the eyes of everyone driving by. It's hard to look left or right without seeing lights or decorations.

The most unique part is that each item has a story. Some of them traveled by car for nearly 17 hours in order to make it to the Lowcountry, and others would only fit in a rental car. Even the Grinch himself, can't steal this Christmas spirit.

"I think it’s wonderful what they are doing and if this was a decoration competition. I would say they win," neighbor Stella Taber said.

Reindeers, snowmen, and even Santa Claus are seasonal neighbors.

"Santa actually writes back to the kids, and the hot cocoa, and all of the treats they are so lovely to put together for everyone in the neighborhood," Neighbor Karina Aymerich said.

It's a holiday tradition for the O'Hea family. Brandy O'Hea said, "It started with one decoration and led to another."

Though, O'Hea said a new HOA wants to tone down the merry and bright.

"We got a letter that was dated 16th of November stating it was our second letter, we were in violation because we had decorations on the adjoining property. At that time of the letter, there was nothing out there," she said.

The letter asked the O'Hea family to have a "reasonable number of holiday and religious lights." It also said a fine of $25 dollars has been applied to their account. A third violation is 50 dollars.

"I don’t know what the definition of reasonable is," O'Hea said.

Some neighbors said it's a display of holiday magic.

"My son here Zachary has autism. He doesn't like gifts. A couple of years ago we were walking, and we walked past every single day by that pig that didn’t say Zach’s pig. We came back up a week later and it said Zach’s pig on it. I don’t like to admit this but I started tearing up because it hit me in my heart that these wonderful people are doing it not just for them, they are doing it for other people," neighbor Dino Pustalka said.

It's a gift that keeps on giving.

"This is the last thing that happens this year that we have hope. That we can feel a little bit or normality. We have had a horrible year. This is bringing everything that was normal back," Aymerich added.

Homeowners said they don't plan to take it down.

"I want the HOA to come here and see the joy that these kids have...running through taking pictures. Hugging the unicorns. And then see what it's like if you take it away from them," O'Hea said.

Kids in Summers Corner shared their personal display favorites with hopes of keeping joy alive this holiday season.

"I like the mermaids, and the angel. I think the mermaid is guidance and the angel is hope," Taber said.

There is a petition online that asks the HOA to change its mind about the Summers Corner holiday display.

ABC News 4 called the homeowners association and left a voicemail. An email was also sent to the office for a response to the neighborhood complaints. As of Wednesday evening, there has been no response. The story will be updated as soon as there is.

SUMMERVILLE — When eighth grade history teacher Charity Carpenter first walked into her classroom in the new East Edisto Middle School on Aug. 8, she had to leave again and walk around the building to work off her excitement.

It was the Monday before school was set to start, and the hallways still smelled of new paint. Other teachers wheeled carts and trolleys full of equipment and school supplies into classrooms. Friends greeted each other, asking about each other's summers or commenting on the new school.

Around the corner from her classroom, Carpenter bumped into fellow teacher Amy Baldwin, who was directing students from her Gateway to Technology class how to unload her computers and robotics equipment. The students had been in Baldwin's class in previous years at Oakbrook Middle School and had volunteered to help her unpack her new classroom.

"How's your room looking?" Baldwin asked Carpenter.

"I just walked in and I just had to leave my stuff there and take a walk," Carpenter said. "I was just overwhelmed."

East Edisto is the biggest school she's ever been in, Carpenter told The Post and Courier. And the numbers back her up. The 120,000-square-foot school cost $31 million and took 16 months to complete. It's located off S.C. Highway 61 behind Beech Hill Elementary. At full capacity, it can hold 1,000 students.

When school officially begins on Aug. 15, it will welcome 850.

"We're pretty close to what we can hold," Principal Brion Rutherford said, adding that it's located in the Oakbrook area, one of the fastest-growing parts of Dorchester County.

"There are a number of new neighborhoods going in," he said. "We'll be at our capacity pretty quickly."

He and Shane Robbins, the new superintendent of Dorchester School District 2, said the new school is a factor of growth not only throughout the district but also in the Oakbrook area near the Ashley River.

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A superintendent for 15 years at various districts, Robbins is no stranger to new school construction.

"There is so much excitement for students, families, teachers and staff members to move into a brand-new structure and make it their own and their home," Robbins said.

'Exploding' with growth

Nestled in the Oakbrook area, the school is surrounded by large and growing housing developments like Legend Oaks Plantations and Summers Corner, which are adding thousands of homes in the coming years.

Cheyenne and Brennan Ledyard live in Drayton Oaks, a small subdivision about a three-minute drive from East Edisto Middle. Like many residents in the area, they're still fairly new, having moved in when the neighborhood went up about two years ago.

They say the Oakbrook area, particularly the neighborhoods on either side of Highway 61, is "exploding."

"We're having tremendous growth on this side," Cheyenne said.

Last year, their son Hudson attended Gregg Middle School, on the other side of Dorchester Road and the Ashley River. Now he's starting seventh grade at East Edisto.

"He is very excited because this bus arrives about 20 minutes later than what he had to ride last year," Brennan said with a laugh.

She and Cheyenne said they feel the middle school is warranted, especially since there are already two elementary schools in the area, Beech Hill and Sand Hill. Their only concern is that traffic on Highway 61 might be worse in the mornings now.

Down Highway 61 in Summers Corner, Michelle Cheslek was riding her bike with her 6-year-old daughter Olivia on a recent afternoon. And even though Olivia still has several years before she goes to middle school, Cheslek said she's already relieved there's one that close.

"Otherwise I think she would have been going to Gregg, which is a little farther away," Cheslek said.

Like the Ledyards, Cheslek said the area is growing. Her family just closed on their house in May, and behind them, construction is underway on more houses.

Growth in the school district isn't anything new. DD2's student population has grown from around 16,000 students in the 2000-01 school year to more than 25,000 last year.

Managing growth was an essential and recurring topic during the Dorchester School District Two State of the District address Friday, Feb. 2, at the Summer Corner Performing Arts Center.

DD2 Board of Trustees Chair Dr. Ashley Wimberly told the crowd that growth is good but has presented some challenges.

“The definition of growth is the process of increasing in size or development. Some synonyms are advancement, expansion, gain and improvement, all words that bring a positive connotation,” she said. “And yet the issue of growth for us is certainly a difficult one. It is creating some challenges and anxiety about how we will manage the consequences.”

Wimberly said there is some fear surrounding the funding for the changes needed to accommodate the growth DD2 is experiencing. Still, she urged people to also look at the good that comes with growth and the idea that physical growth, just as personal growth, can lead to remarkable things.

“Research shows we often judge normal human experiences that come with growth, like nervousness, stress and discomfort, too harshly,” she said. “While our inclination might be to avoid them, we can become better people and live a richer life if we embrace them. The physical growth we’re facing comes with challenges, just as any other type of growth does. Navigating it will require effort, determination and the willingness to step out of our comfort zones. It may also involve facing setbacks, making mistakes and experiencing temporary failures. But it is through these challenges that we grow the most; as the saying goes, in the middle of difficulty lies opportunity.”

DD2 Superintendent Dr. Shane Robbins said managing the district’s growth has been, is and will be difficult. He said Sand Hill Elementary and Beech Hill Elementary are at 125% capacity because of the new housing construction in those areas.

“In Dorchester County alone, over a 10-year forecast, over 10,000 (housing) units are on the books to be built,” Robbins said. “Now, lots of things can happen that could change that forecast. But what I’m seeing from the state level is that South Carolina is the No. 1 fastest-growing state in the United States right now, and the Lowcountry is the fastest-growing area in South Carolina.”

Robbins discussed four ways to address enrollment growth, from the fastest and least expensive to the longest and most costly: rezoning, learning cottages, brick-and-mortar classroom additions and new construction.

“The first three options, we need to do most of that internally with our own budget to some degree,” Robbins said. “The fourth option must be voter-approved as a referendum.”

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The rezoning option involves moving areas where children go to a school that is at or over capacity to a school that is not at or over capacity.

“This may increase drive times for some people,” Robbins said. “Because of the way Dorchester County is developed, it could actually mean shorter drive times for some people. But rezoning is our first option, and it has no costs.”

The second option is installing learning cottages.

“I say learning cottages, and that’s just a fancy word for trailers,” Robbins said. That option takes about 12 to 18 months because the cottages have to be ADA-compliant, and we have to run utilities to them.

The third option, brick-and-mortar additions onto existing buildings, could take up to 24 months and is more expensive than adding the learning cottages. The fourth option, new construction, could take up to 36 months, depending on the design and permitting processes and whether land is available.

“New construction is something we cannot do as a district. We cannot afford that, and we do not have the revenue for that,” Robbins said. “This one requires a referendum by the voters. There is no state funding for school districts in South Carolina other than for those that are consolidating.”

The option for DD2 is the district’s 8% tax rate authority, meaning the tax rate of 8% can be raised at any time without approval request to maintain buildings. Robbins said the money can also be used for technology or infrastructure upgrades.

“We maintain more than 30 buildings in the district,” Robbins said, including 25 school buildings, the district office, the transportation depot, the community learning center, and the alternative school.

Robbins said the district has access to a couple of small tax-increment financing (TIF) funds, but a referendum may be the best way to get funding.

“We haven’t had a major referendum in Dorchester District Two for 12 years,” Robbins said. “That is why we are in a very good position to possibly ask the voters for that and to help us with our growth issues.”